OPTIMA KITCHEN WARRANTY
1) Optima Kitchens cc. offers a one-year warranty, effective from date of completion and sign off of the job, on all material and components.
2) In addition to the warranty extended to the customer on all material and components, Optima Kitchens cc. offers a one-year installation warranty, effective from date of completion and sign off of the job. This warranty applies to any defective workmanship or mis-installation of the product.
3) The warranties as listed above exclude
a. Damage related to subsequent alterations, misuse, negligence and/or careless use or abuse of the covered items;
b. Damage resulting from fires, storms, electrical malfunctions, accidents, floods, sub-grade moisture conditions, leaks, water damage or acts of God;
c. Damage related to customer’s failure to observe any instructions from Optima Kitchens cc. and/or requirements of the manufacturer with respect to the product, including without limitation failure to control humidity and temperature levels within the home;
d. Damage by parties other than Optima Kitchens cc. working on site both identified and unidentified.
e. Normal wear-and- tear or colour variations caused by the passage of time, light, steam or vapours or other such factors associated within the kitchen and/or living environment;
f. Domestic appliances, sinks and taps, hardware which are guaranteed by the respective manufacture’s warranties;
g. Worktops and surfacing which are guaranteed by the respective supplier and/or fabricators warranty.
4) The above warranties rely on the customer following the care and maintenance document provided by Optima Kitchens cc. Should none be provided then the customer is directed to the KSA’s Care and Maintenance guidelines available for download off the KSA’s website –www.ksa.co.za